Tools are protected under a manufacturer’s warranty* for a limited duration from the date of purchase. Most warranties are for a 1 year period. Here is a list of our tools and their warranty periods:
one year:
ceo 360 Dryer
brooklyn heat Dryer
Valera x amika dryer
mini Ionic Dryer
double agent 2-in-1 blow dryer + straightening brush
chameleon curling set
autopilot 3-in-1 rotating curling iron
le marcel curling wand
high tide Deep Waver
blowout babe thermal brush
confidante Styler
conductor Styler
antidote silk-wrap styler
illuminati Styler
grand prix Styler
mighty Mini Styler
polished perfection Brush 1.0
polished perfection Brush 2.0
mini polished Perfection Brush
two years:
accomplice Dryer
hair blow dryer brush 1.0
hair blow dryer brush 2.0
five years:
alpha 360 Dryer
immortal Dryer
See your tool's manual for more info!
*manufacturer's warranty is limited in that it only covers defects within a tool's performance. the warranty does not cover accidental damage, theft, or loss. tampering with a tool voids the warranty.
If you find yourself needing to claim your tool's warranty, head to this page to complete the request form: (Pro tip: you will need a photo of the receipt/ proof of purchase + some photos of the tool- we'll walk you through that part!) warranty page